Frequently Asked Questions

Common frequently asked questions that clients seek information on about certain subjects relating to treat-norwich Complementary Health Clinic, Therapist's, Practitioner's,Treatments and Therapies.

If you have a question please don't hesitate to call treat's Reception Team: 01603 514195 or [email protected]

What is Complementary Health?
Complementary health care encompasses a wide range of therapies that are often used alongside conventional medicine. Although not adopted into mainstream healthcare, complementary therapies are used to improve a range of physical and mental conditions.

Here at treat, we offer numerous therapies that often work by supporting the body’s natural selfhealing mechanisms such as acupuncture, pilates, yoga, massage, nutritional therapy, hypnotherapy, EFT and reiki.

Therapies such as these have the potential to greatly improve the body, mind and spirit and can provide great relief from chronic conditions such as musculoskeletal problems, multiple sclerosis and mental health problems.
Can I Replace my Prescribed Medication for Complementary Therapy?
No. Complementary therapies work alongside mainstream medical treatments and should never completely replace your doctors advice. Always inform your doctor when having complementary therapy alongside standardised treatment.
What are the Different Types of Massage you Offer?
Aromatherapy Massage is a deeply relaxing massage using various essential oils that can calm, clear and energise the body. Particularly suited to conditions involving stress or emotionally related problems such as headaches, PMS and back pain.

Hot Stone Massage is a specialty massage using smooth, heated stones as an aid to quickly warm up tight muscles, allowing for a deeper massage. Hot stones are often placed in certain areas such as the spine or the stomach to improve the flow of energy in your body.

Pregnancy Massage is a regular massage for relieving tension, improving circulation and helping body aches, but tailored to the specific requirements of pregnancy.

Sports Massage is an intense deep tissue massage to improve muscular conditions caused by physical activity and overexertion. Most beneficial when having a regular course of treatment.

Deep Tissue Massage a slower massage applying deep pressure on concentrated areas to realign the deeper layers of muscles. Normally used for chronic aches and pain such as a stiff neck and upper back, low back pain, leg muscle tightness, and sore shoulders.

Indian Head Massage a seated massage to release the stress that accumulates in the muscles and joints of the head, face, neck and shoulders. Especially good for stress, tension, insomnia, migraines, sinusitis and improving concentration.

Tui Na Massage a deep tissue massage that is fundamental in traditional Chinese medicine. An array of techniques are used, such as kneading, chopping and acupressure which can remove tension/spasm in the muscles and blockages of Chi in the body channels.
How Does Acupuncture Work?
Acupuncture is key in Traditional Chinese Medicine and has been practiced for thousands of years. It is based upon the belief that injury and disease can affect the flow of energy, or Qi, in the body. Acupuncture works by targeting certain channels in the body to release this Qi.
How Does the Multi-bed Acupuncture Setting Work?
You are treated in the same room as other people, but have the privacy of your own bed and treatment space. During your allotted time slot you are treated by your acupuncturist then left to relax with your needles in for 30-40
minutes. Your needles will then be removed and you are free to leave the clinic. Clothes are only removed if access is required to a certain area. If you are asked to remove clothing, you will be offered a blanket to protect your privacy and help undressing if required.
Do You Have Disabled Access?
Yes we do! We are situated on the ground floor of Capitol House and have an access ramp attached to the front door. We also have a disabled toilet on the ground floor.
Are Your Practitioners Qualified?
Yes! All our practitioners are fully insured and qualified. Their qualifications have been checked by treat upon their employment. Many are also regulated by their own, specific professional bodies.
Where Can I Park?
There are limited spaces along Heigham Street for 1 and 2 hour parking. Alternatively, you can park for two hours free at TX Maxx Cathedral Retail Park , 67-69 Westwick Street, Norwich. We are also just a 7 minute walk from Norwich city centre if you wish to use the larger car parks such as St Andrews Car Park.