Frequently Asked Questions
Common frequently asked questions that clients seek information on about certain subjects relating to Treat Health & Wellbeing Clinic, Therapist's, Practitioner's, Treatments and Therapies.
If you have a question please don't hesitate to call Treat's Reception Team: 01603 514195 or [email protected]
What is Complementary Health?
Complementary health care encompasses a wide range of therapies that are often used alongside conventional medicine. Although not adopted into mainstream healthcare, complementary therapies are used to improve a range of physical and mental conditions.
Here at treat, we offer numerous therapies that often work by supporting the body’s natural selfhealing mechanisms such as acupuncture, pilates, yoga, massage, nutritional therapy, hypnotherapy, EFT and reiki.
Therapies such as these have the potential to greatly improve the body, mind and spirit and can provide great relief from chronic conditions such as musculoskeletal problems, multiple sclerosis and mental health problems.
Here at treat, we offer numerous therapies that often work by supporting the body’s natural selfhealing mechanisms such as acupuncture, pilates, yoga, massage, nutritional therapy, hypnotherapy, EFT and reiki.
Therapies such as these have the potential to greatly improve the body, mind and spirit and can provide great relief from chronic conditions such as musculoskeletal problems, multiple sclerosis and mental health problems.
Can I Replace my Prescribed Medication for Complementary Therapy?
No. Complementary therapies work alongside mainstream medical treatments and should never completely replace your doctors advice. Always inform your doctor when having complementary therapy alongside standardised treatment.
What are the Different Types of Massage you Offer?
Deep Tissue Massage - a slower massage applying deep pressure on concentrated areas to realign the deeper layers of muscles. Normally used for chronic aches and pain such as a stiff neck and upper back, low back pain, leg muscle tightness, and sore shoulders.
Deep Tissue & Cupping Therapy - Gliding cups are more suitable where the whole body needs to be stimulated and where a release of muscle tension is the main goal. Moving a cup helps to separate lesions and promotes myofascial release. Cupping can help to stimulate tissues and blood vessels as deep down as four inches. Eases migraines and headaches. It can help also reduce the build up of lactic acid, increase joint mobility, break down scar tissue and reduce pain and discomfort in the major muscle groups.
Cupping Massage - can help with pain, inflammation, blood flow, relaxation and well-being. It can improve and boost the immune system.
Sports Massage - is an intense deep tissue massage to improve muscular conditions caused by physical activity and overexertion. Most beneficial when having a regular course of treatment.
Thai Yoga Massage - a form of massage that combines acupressure and assisted gentle stretching. You keep your clothes on and it is best to wear clothes that are either loose fitting or that are quite stretchy. Benefits include; greater flexibility in joints, better postural alignment, feeling of relaxation and enhanced circulation.
Myofascial Release Therapy - A gentle and effective hands-on technique that involves applying light sustained pressure to the fascial tissues of the body, to reduce restrictions, eliminate pain and restore motion. It can improve range of movement, flexibility, posture and movement awareness
Manual Lymphatic Drainage - encourages the natural drainage of the lymph, which carries waste products away from the tissues back towards the heart. This type of massage will support your body’s internal filtration mechanisms and help boost your immune system. Also can help ease Fibromyalgia, Skin disorders, Fatigue, Insomnia, Stress, Digestive Conditions, Arthritis and Migraines. Cellulite can be reduced on the tops of your legs, stomach and back. Also it can help Improve wound healing and scarring from surgery.
Oncology Massage - uses specialist massage therapy and traditional techniques for those who have been diagnosed with cancer, recovering from cancer or for those that need end of life care. It works therapeutically to give a renewed sense of deep relaxation.
Oncology Manual Lymphatic Drainage - can help to reduce the side effects of many types of cancer, surgery and lymph node removal. MLD can also help to manage the swelling that results from other surgery such as lumpectomy or mastectomy or reconstructions. Some people living with cancer may wish to have MLD purely for relaxation and wellbeing.
Pregnancy Massage - is a regular massage for relieving tension, improving circulation and helping body aches, but tailored to the specific requirements of pregnancy.
Pregnancy Manual Lymphatic Drainage - uses very gentle light rhythmic techniques that can help reduce water retention, heavy legs, swollen feet, fatigue, aid circulation and increase energy levels. Should be booked from your first trimester.
Pregnancy Induction Massage - treatment consists of three elements a relaxing pregnancy massage, labour inducing aromatherapy essential oils and acupressure points to help induce birth naturally.
Holistic Massage - A tailored massage using the holistic approach, combined with traditional Swedish massage techniques. Using long, gliding strokes that align with the direction of the heart and lymphatic flow. To enhance blood flow, improve circulation, eases symptoms of stress, tension and increases your feeling of well-being.
Swedish Massage - is one of the most common types of massage aimed at promoting relaxation, soothing your muscles, releasing tension, stimulating endorphins to help improve your mood and encouraging general well-being.
Indian Head Massage - a seated massage to release the stress that accumulates in the muscles and joints of the head, face, neck and shoulders. Especially good for stress, tension, insomnia, migraines, sinusitis and improving concentration.
Indian Head Massage - a lying down Indian Head Massage on a treatment couch is a totally relaxing massage concentrating on the back, shoulders, arms, neck, scalp and face. It helps release toxins from tense and knotted muscles, reduces jaw ache, stimulates lymphatic drainage and improves oxygen flow to the brain to reduce stress and fatigue and improve mental clarity and focus.
Stone Massage - is a specialty massage using smooth, heated stones as an aid to quickly warm up tight muscles, allowing for a deeper massage. Hot stones are often placed in certain areas such as the spine or the stomach to improve the flow of energy in your body.
Aromatherapy - is the practice of using essential oils for therapeutic benefit. Aromatherapy pure essential oils can help aid calm, relaxation, ease tension, aid sleep, relieve pain, improve mood, energise the body, relieve muscular aches, improve menstrual problems and menopausal symptoms, and much more...... The blend and massage pressure is always tailored to suit the needs of the client.
Aromatherapy Foot Massage - If your feet are aching after a long day, a foot massage can give you much-needed relief. Relaxes the feet and lower limb muscles. Encourages blood and lymph circulation. Helps to enhance joint mobility in the lower limbs and reduce pain. Aids relaxation and relieves tension. Stimulates lymphatic drainage and can help reduce the effects of edema – swelling in the feet and ankles due to fluid retention. Massage can help lower cortisol levels (your bodies stress hormone) aiding relaxation and relieving tension. This treatment is suitable for pregnant ladies throughout their pregnancy.
Thai Foot Massage - a therapeutic and rhythmic treatment working from the foot, up the lower leg, to just above the knee. It is delivered using both traditional Thai massage techniques and oil, as well as a stick to stimulate the reflex zones of the feet.
Dual/Couples Massage - a shared experience for two people, at the same time, in the same private room, but on two separate massage tables and performed by two massage therapists. Available for Couples; friends, colleagues, family - mothers and daughters or father's and son's to enjoy a massage together.
Massage can reduce stress and anxiety, enhance sleep quality, and can even alleviate chronic or acute pain. This shared treatment can offer an opportunity for mutual self care, a chance to escape daily responsibilities, and a way to bring a sense of connection and support.
Deep Tissue & Cupping Therapy - Gliding cups are more suitable where the whole body needs to be stimulated and where a release of muscle tension is the main goal. Moving a cup helps to separate lesions and promotes myofascial release. Cupping can help to stimulate tissues and blood vessels as deep down as four inches. Eases migraines and headaches. It can help also reduce the build up of lactic acid, increase joint mobility, break down scar tissue and reduce pain and discomfort in the major muscle groups.
Cupping Massage - can help with pain, inflammation, blood flow, relaxation and well-being. It can improve and boost the immune system.
Sports Massage - is an intense deep tissue massage to improve muscular conditions caused by physical activity and overexertion. Most beneficial when having a regular course of treatment.
Thai Yoga Massage - a form of massage that combines acupressure and assisted gentle stretching. You keep your clothes on and it is best to wear clothes that are either loose fitting or that are quite stretchy. Benefits include; greater flexibility in joints, better postural alignment, feeling of relaxation and enhanced circulation.
Myofascial Release Therapy - A gentle and effective hands-on technique that involves applying light sustained pressure to the fascial tissues of the body, to reduce restrictions, eliminate pain and restore motion. It can improve range of movement, flexibility, posture and movement awareness
Manual Lymphatic Drainage - encourages the natural drainage of the lymph, which carries waste products away from the tissues back towards the heart. This type of massage will support your body’s internal filtration mechanisms and help boost your immune system. Also can help ease Fibromyalgia, Skin disorders, Fatigue, Insomnia, Stress, Digestive Conditions, Arthritis and Migraines. Cellulite can be reduced on the tops of your legs, stomach and back. Also it can help Improve wound healing and scarring from surgery.
Oncology Massage - uses specialist massage therapy and traditional techniques for those who have been diagnosed with cancer, recovering from cancer or for those that need end of life care. It works therapeutically to give a renewed sense of deep relaxation.
Oncology Manual Lymphatic Drainage - can help to reduce the side effects of many types of cancer, surgery and lymph node removal. MLD can also help to manage the swelling that results from other surgery such as lumpectomy or mastectomy or reconstructions. Some people living with cancer may wish to have MLD purely for relaxation and wellbeing.
Pregnancy Massage - is a regular massage for relieving tension, improving circulation and helping body aches, but tailored to the specific requirements of pregnancy.
Pregnancy Manual Lymphatic Drainage - uses very gentle light rhythmic techniques that can help reduce water retention, heavy legs, swollen feet, fatigue, aid circulation and increase energy levels. Should be booked from your first trimester.
Pregnancy Induction Massage - treatment consists of three elements a relaxing pregnancy massage, labour inducing aromatherapy essential oils and acupressure points to help induce birth naturally.
Holistic Massage - A tailored massage using the holistic approach, combined with traditional Swedish massage techniques. Using long, gliding strokes that align with the direction of the heart and lymphatic flow. To enhance blood flow, improve circulation, eases symptoms of stress, tension and increases your feeling of well-being.
Swedish Massage - is one of the most common types of massage aimed at promoting relaxation, soothing your muscles, releasing tension, stimulating endorphins to help improve your mood and encouraging general well-being.
Indian Head Massage - a seated massage to release the stress that accumulates in the muscles and joints of the head, face, neck and shoulders. Especially good for stress, tension, insomnia, migraines, sinusitis and improving concentration.
Indian Head Massage - a lying down Indian Head Massage on a treatment couch is a totally relaxing massage concentrating on the back, shoulders, arms, neck, scalp and face. It helps release toxins from tense and knotted muscles, reduces jaw ache, stimulates lymphatic drainage and improves oxygen flow to the brain to reduce stress and fatigue and improve mental clarity and focus.
Stone Massage - is a specialty massage using smooth, heated stones as an aid to quickly warm up tight muscles, allowing for a deeper massage. Hot stones are often placed in certain areas such as the spine or the stomach to improve the flow of energy in your body.
Aromatherapy - is the practice of using essential oils for therapeutic benefit. Aromatherapy pure essential oils can help aid calm, relaxation, ease tension, aid sleep, relieve pain, improve mood, energise the body, relieve muscular aches, improve menstrual problems and menopausal symptoms, and much more...... The blend and massage pressure is always tailored to suit the needs of the client.
Aromatherapy Foot Massage - If your feet are aching after a long day, a foot massage can give you much-needed relief. Relaxes the feet and lower limb muscles. Encourages blood and lymph circulation. Helps to enhance joint mobility in the lower limbs and reduce pain. Aids relaxation and relieves tension. Stimulates lymphatic drainage and can help reduce the effects of edema – swelling in the feet and ankles due to fluid retention. Massage can help lower cortisol levels (your bodies stress hormone) aiding relaxation and relieving tension. This treatment is suitable for pregnant ladies throughout their pregnancy.
Thai Foot Massage - a therapeutic and rhythmic treatment working from the foot, up the lower leg, to just above the knee. It is delivered using both traditional Thai massage techniques and oil, as well as a stick to stimulate the reflex zones of the feet.
Dual/Couples Massage - a shared experience for two people, at the same time, in the same private room, but on two separate massage tables and performed by two massage therapists. Available for Couples; friends, colleagues, family - mothers and daughters or father's and son's to enjoy a massage together.
Massage can reduce stress and anxiety, enhance sleep quality, and can even alleviate chronic or acute pain. This shared treatment can offer an opportunity for mutual self care, a chance to escape daily responsibilities, and a way to bring a sense of connection and support.
How Does Acupuncture Work?
Acupuncture is key in Traditional Chinese Medicine and has been practiced for thousands of years. It is based upon the belief that injury and disease can affect the flow of energy, or Qi, in the body. Acupuncture works by targeting certain channels in the body to release this Qi.
How Does the Multi-bed Acupuncture Setting Work?
You are treated in the same room as other people, but have the privacy of your own bed and treatment space. During your allotted time slot you are treated by your acupuncturist then left to relax with your needles in for 30-45 minutes. Your needles will then be removed and you are free to leave the clinic. Clothes are only removed if access is required to a certain area. If you are asked to remove clothing, you will be offered a blanket to protect your privacy and help undressing if required.
How do I buy a Gift Voucher?
Phone Treat Reception on 01603 514195 and they will take a card payment over the phone. Then Treat Reception will send your gift voucher in the post to you or to the person you bought the voucher for.
Reception Opening Hours:
Please note Tuesday, Thursday and Friday afternoons are manned remotely from 1pm.
Monday - 9am to 1pm & 2 to 4pm
Tuesday - 9am to 1pm & 1pm to 5.30 pm (Phone bookings only)
Wednesday - 9am to 1pm & 2 to 4pm
Thursday - 9am to 1pm & 1pm to 5.30 pm (Phone bookings only)
Friday - 9am to 1pm & 1pm to 5.30 pm (Phone bookings only)
Saturday - 9am to 1pm
Reception Opening Hours:
Please note Tuesday, Thursday and Friday afternoons are manned remotely from 1pm.
Monday - 9am to 1pm & 2 to 4pm
Tuesday - 9am to 1pm & 1pm to 5.30 pm (Phone bookings only)
Wednesday - 9am to 1pm & 2 to 4pm
Thursday - 9am to 1pm & 1pm to 5.30 pm (Phone bookings only)
Friday - 9am to 1pm & 1pm to 5.30 pm (Phone bookings only)
Saturday - 9am to 1pm
Do You Have Disabled Access?
Yes we do! We have a disabled ramp permanently outside, hand rail, ground floor treatment room with a electric treatment couch and disabled toilet. Also a disabled parking space outside the front of the building. If you book an online appointment, please call treat reception 01603 514195 to make sure you are allocated a downstairs treatment room.
Are Your Practitioners Qualified?
Yes! All our practitioners are fully insured and qualified. Their qualifications have been checked by Treat upon their employment. Many are also regulated by their own, specific professional bodies.
Where Can I Park?
We have 9 car parking spaces outside the clinic for clients, including a disabled space.
If the car park is full you can also park on Sprowston Road, at the end of Gilman Road, Mousehold Heath car park - which is free all day. Marlborough Road, St Clements Hill and Rosebery Road, Sewell Road, Constitution Hill, De Caux Road and Denmark Road. These are all a few minutes’ walk from the clinic.
Please do not park in the small lane behind the clinic as this is for the local residents. Or in the Doctors Surgery car park.
If the car park is full you can also park on Sprowston Road, at the end of Gilman Road, Mousehold Heath car park - which is free all day. Marlborough Road, St Clements Hill and Rosebery Road, Sewell Road, Constitution Hill, De Caux Road and Denmark Road. These are all a few minutes’ walk from the clinic.
Please do not park in the small lane behind the clinic as this is for the local residents. Or in the Doctors Surgery car park.
What is the weight capacity for your Treatment Couches?
For health & safety the recommend weight capability for our Treatment Couches is 32 stone or 203 kg. If you are over the weight capability please call Treat Reception on 01603 514195 before booking an appointment to discuss how we can best accommodate you.
